Route planning & customer updates
Dog walking route planning software for adventure dog hiking teams
Plan recurring dogs and pickup routes, give drivers a simple mobile workflow, and keep customers updated by text — without spreadsheet or group chat chaos.
Already on PackRoute? Team login
Today
Thursday routes
Vancouver
Alex C.
8 dogs
Burnaby / NW
RequestSam P.
6 dogs
Surrey / Delta
Jordan L.
7 dogs
Built for adventure dog hiking teams
Recurring dogs, multiple drivers, pickup routes, and schedule changes — usually spread across spreadsheets and group texts. PackRoute brings routes, drivers, customer SMS, and billing prep together.
How it works
The office plans. The driver runs the route.
Office
Build routes, assign drivers, approve schedule requests, and export billing.
Driver
Opens Today on their phone, reviews the route, and adjusts pickup order when needed. At each stop, status taps send SMS updates to customers.
Customer
SMS updates by text. Schedule requests wait for office approval.
Features
What you get
Routes and schedules
Build daily routes, assign drivers, manage recurring dogs, and adjust today or tomorrow without rebuilding a spreadsheet.
Driver workflow on mobile
Drivers open Today, follow stops in order, and tap simple status updates from their phone.
Customer SMS, office-approved
Automated texts from driver taps: night-before confirmations, ETAs, and pickup or drop-off updates — no manual messaging. Customers manage bookings by text too; office approves changes.
Billing export
Track completed hikes by date range and export CSVs for QuickBooks or your own invoicing process.
Customer experience
Proactive updates — sent automatically
No app or login for customers — and no manual texts from your drivers. When drivers tap through their route, PackRoute sends the messages families expect.
- Night-before confirmations with pickup window and driver name
- Real-time status updates for en-route ETAs, pickups, and drop-offs
- Fully automated — driver taps trigger customer texts, not group chats
Customers can still text to skip a day, set vacation dates, or pause service — your office approves before anything changes.
PackRoute
See it in action
Office dashboard and driver view
Today's operations
2 pending requestsVancouver
6 stops · On route
Burnaby
7 stops · Pickup phase
Surrey
8 stops · Complete
Billing period
142
Completed hikes · export CSV
PackRoute · Driver
Sam Patel
Help
Today
Thursday, June 27
New Westminster / Burnaby
Morning pickups
Cooper
iAlex Chen
425 Sixth St, New Westminster
8:05 AM–8:35 AM
- ✓En Route
- 2Arrived
- 3Picked Up
Auto-detecting arrival via GPS
850 m away · 45% of trip
Mark arrived manually
Daisy
iJordan Lee
218 E Columbia St, New Westminster
8:10 AM–8:40 AM
- 1En Route
- 2Arrived
- 3Picked Up
FAQ
Common questions
- Operations software for adventure dog hiking teams — routes, drivers, customer SMS, and billing prep in one place.
- Yes. A mobile Today view in the browser — stops in order and simple status taps. No app store required.
- Yes. Reminders, ETAs, and pickup confirmations by SMS when drivers update stops.
- It becomes a pending request in your dashboard. Nothing changes until your team approves it.
- No. It tracks completed hikes and exports CSV for QuickBooks or your own billing process.
- No. SMS only — no account or login.